You have up to 30 days from the purchase date to make a return. Products must be in their original condition, unused, and with the tags intact. If you have any questions about how to make a return, please check our Returns section or contact us through the Contact tab or the floating chat on the website.

Shipping times vary depending on the location:

• North America and Europe: 7-14 business days.
  
• Latin America and Asia: 10-20 business days.
  
• Other international destinations: 15-20 business days.
  

Please note that these are estimated times and may vary due to external factors such as local postal services and customs.

You can easily contact us through the Contact tab on our website. Additionally, if you need quick assistance, you can use the floating chat on the page to speak directly with one of our representatives.

We only offer direct exchanges for selected products. If the item you wish to exchange is eligible, you can make the exchange easily. For more details on our exchange policy and which products are eligible, please refer to our Returns section.

Yes, FULOVEK ships worldwide. Be sure to check the estimated shipping times for your region in the Shipping section. If you have any additional questions about shipping to your country, feel free to contact us.

Yes, once your order is shipped, you will receive an email with a tracking number and a link to track your package in real-time. If you need assistance with tracking, don't hesitate to contact us.